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My monster labs, customer service

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Crossfire79

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I am having a problem all a sudden using my monster labs. I’ve used em before and they came through with cleanest gear I’ve ever used.
My last two orders have not been processed
One was done with MoonPay last month
The other last week sent directly to their wallet via email communication

I’ve been trying to get a confirmation but now they aren’t responding to emails

What do I do next? Find a new source or be patient??

August 17th is a long time for an order to be stuck in limbo….

Before I spend real $ I wanna know things are still good with them.
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ATTENTION EVERYONE‼️​

Always look in the sponsor section to see who is currently a sponsor here. Then decide and send them or the rep a private message (pm) for the latest ordering information.​

Sometimes they change their email address or website domain.​

There are a lot of scammers that seem like they are the real sponsor but the email or website will look very close to the real one but will have an extra letter or lack a letter etc. So be careful and always get the updated ordering information directly from the sponsor or rep.​

So ordering from a sponsor that is no longer here we can not do anything. Thank you.​

 
Crossfire79 said:
I am having a problem all a sudden using my monster labs. I’ve used em before and they came through with cleanest gear I’ve ever used.
My last two orders have not been processed
One was done with MoonPay last month
The other last week sent directly to their wallet via email communication

I’ve been trying to get a confirmation but now they aren’t responding to emails

What do I do next? Find a new source or be patient??

August 17th is a long time for an order to be stuck in limbo….

Before I spend real $ I wanna know things are still good with them.
View attachment 12211
Click to expand...
I have also ordered from them in the past and everything went smooth. I ordered test 18 days ago and they stopped responding to my emails and it still says "processing" on their site. $215 out the window! Have you found a new plug?
 
Durro NoHurtNoBigShirt said:

ATTENTION EVERYONE‼️​

Always look in the sponsor section to see who is currently a sponsor here. Then decide and send them or the rep a private message (pm) for the latest ordering information.​

Sometimes they change their email address or website domain.​

There are a lot of scammers that seem like they are the real sponsor but the email or website will look very close to the real one but will have an extra letter or lack a letter etc. So be careful and always get the updated ordering information directly from the sponsor or rep.​

So ordering from a sponsor that is no longer here we can not do anything. Thank you.​

Click to expand...
This should never need to be posted but here we are. Why can't new people look in the sponsor list first before posting threads like this....grrr!

We can't do anything about sponsors no longer here.
 
Looking at these pictures your email is showing that appears to be your name. I can remove the pictures for you for your protection.
 
Crossfire79 said:
I am having a problem all a sudden using my monster labs. I’ve used em before and they came through with cleanest gear I’ve ever used.
My last two orders have not been processed
One was done with MoonPay last month
The other last week sent directly to their wallet via email communication

I’ve been trying to get a confirmation but now they aren’t responding to emails

What do I do next? Find a new source or be patient??

August 17th is a long time for an order to be stuck in limbo….

Before I spend real $ I wanna know things are still good with them.
View attachment 12211
Click to expand...
Did you ever get it? I wish I did my research first I just made a $600 order because all I’ve ever heard was fantastic things and nope they emailed me quick before money was sent. Ghost now.
 
Durro NoHurtNoBigShirt said:

ATTENTION EVERYONE‼️​

Always look in the sponsor section to see who is currently a sponsor here. So ordering from a sponsor that is no longer here we can not do anything. Thank you.​

Click to expand...
This pretty much says it all. No guarantee in this market. Researching in this field still has the feel of the wild wild west. Double or triple check everything before placing an order.
 
Ldperry said:
Did you ever get it? I wish I did my research first I just made a $600 order because all I’ve ever heard was fantastic things and nope they emailed me quick before money was sent. Ghost now.
Click to expand...

Nope never heard nothing back from Monsterlabs. That money is gone.. I would look at the sponsor pages here. I used ExoGen after being ghosted and I can say it came way faster than anyone else I’ve used and the gear is what they claim.


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